Discussion post, no plagiarism no copy and paste. At least 250 words

These are the books you have to reference:

Daft, R. L. (2018). Management (13th ed.). Boston, MA: Cengage Learning.

Osland, J. S. & Turner, M. E. (2011). The Organizational Behavior Reader (9th ed.).Upper Saddle River, New Jersey: Prentice Hall.

This week’s readings focus on the decision-making process and present different models of decision-making. Considering the readings and your own work experience, discuss your observations regarding 1) the process and outcomes of wise decision-making in your workplace; 2) the process and outcomes of disastrous decision-making. Be specific about the steps in the processes and the outcomes. Be specific about the leadership styles in both scenarios. Cite references from the assigned readings.

Discussion reply at least 150 words no plagiarism no copy and paste

(Katina)

Good decision making is a vital part of good management because decisions determine how the organization solves problems, allocates resources, an accomplishes its goals. (Daft 2011) Working in the Medical field involves alot of decision making. Decision making requires a lot of thinking skills. I seen my manager handle difficult conflict, and critical thinking , I seen her recently handle a situation between a patient and doctor. The patient wanted to take the Doctor’s pictures to prove to the court that he’s in the baby life. Doctor was totally against the picture taking and offer to write him a letter to present to the court. The patient disagreed and want continue taking the pictures. Doctor refused to see picture until he deletes the pictures. Management was called to see if she could resolve this situation. She stated that if she report this person to police that it could escalate to something big and she was thinking about the baby, she had to make a decision.

She had to diagnosis and analysis the problem. According to the text, Once a problem or opportunity comes to a managers attention, the understanding of the situation should be refined. Diagnosis is the step in the decision making process in which managers analyze underlying causal factor associated with this decision making. (Daft 2011) in this situation the father had a drug problem. Many times the real problem lies hidden behind the problem that managers think exists. (Daft 2011) My manager realize that the father had a problem and she resolve the situation. The patient end up deleting the photos in both files. Management was able to get him the help he need to continue seeing his baby

Discussion reply at least 150 words no plagiarism no copy and paste

(Amanda)

Decisions can make or break a company, sometimes. All it takes is one choice to launch an organization toward success or drive the business into failure. At my previous job, there was a high rate of turn over at the positions of upper management. Along with that came a lot of poor decision making. It was my observation that as new managers would arrive and start making many decisions that I would label as the the Decide style discussed in the Osland and Turner text. This is when a leader would make a decision alone and either announce or “sell” it to the group (Osland and Turner, pg. 523). One time a manager arrived and within a week announced that we would have to up sell products to each customer, no matter the initial reason for their visit to the animal hospital. She was convinced that this would improve bottom line revenue numbers. On the contrary, it caused poor reviews from the clients and drove away business faster than anyone could have imagined. She nearly tanked the entire hospital with her aggressive sales techniques. Making this declaration without really knowing what the clients in the area wanted only made a bad situation worse.

Not all decisions were poor though. An example of a good decision was when an issue of improving the customer service experience was brought up. The manager held a brainstorming session and invited all the employees to share their ideas on the topic. This is like the decision making style called Consult Group. This is when the problem is presented to the group members in a meeting, getting their suggestions, and then making a decision (Osland and Turner, pg. 523). This proved to work out well for the business. Many of the ideas were implemented and vastly improved the customer service experience and effectively raised the number of new clients and previous client retention increased too.

Discuss the process and outcomes of disastrous decision-making
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Briefly discuss narrative designs

Please follow the DDBA Rubric uploaded page 44-45 resources must be no older than 2015 APA format 2 paragraphs Draft Study uplaoded Hypothetical Qualitative Example The three research methods include qualitative, quantitative, and mixed methods (cite). I selected the qualitative method to use open-ended questions. Qualitative researchers use openended questions to discover what is occurring or has occurred (cite). In contrast, quantitative researchers use closed ended questions to test hypotheses (cite). Mixed methods research includes both a qualitative element and quantitative element (cite). To explore (your topic), I will not be testing hypotheses which is part of a quantitative study or the quantitative portion of a mixed methods study. 47 Note: As you can see, the example clearly starts with topic sentences (red text) that foreshadow what is to be addressed in the paragraph. Notice the quantitative method paragraph does not address the design, as the topic sentence does not suggest the design is the focus of the paragraph. The design is not foreshadowed in the topic sentence. Remember, a topic sentence alerts the reader to the main topic of the paragraph. March 2016 39 I considered four research designs that one could use for a qualitative study on (2-3 words identifying your topic): (a) miniethnography, (b) focus group, (c) narrative, and (d) case study. (Note: Select the designs that you considered and are applicable to an applied qualitative study.) Miniethnography involves… (Briefly discuss miniethnography, 1-sentence defining with a citation, 1-sentence if needed why it is or is not the optimal choice). Business researchers use focus groups to… (Briefly discuss focus groups, 1-sentence defining with a citation, 1-sentence if needed why it is or is not the optimal choice). A narrative design entails… (Briefly discuss narrative designs, 1-sentence defining with a citation, 1-sentence if needed for why it is or is not the optimal choice). Case study researchers… (Briefly discuss case study, 1-sentence defining with a citation, 1-sentence is needed why it is or is not the optimal choice).

Is it not in the best interest of the police to have citizens record their activity particularly when a citizen may bring a false accusation of excessive force or other charge

Does the fact that police and law enforcement promote the use of CC-TV cameras in public places to deter criminal activity and for use in criminal investigations, yet balk at citizen use of recording devices to capture police activity in public spaces appear contradictory and self-serving? Or, do the police have a valid reason for citizens to refrain from recording such activity? Is it not in the best interest of the police to have citizens record their activity particularly when a citizen may bring a false accusation of excessive force or other charge?

Discuss the key risks to a health care organization that fails to allocate sufficient support and resources to a newly implemented health care information system

“Strengths and Weaknesses of System Acquisition and Implementation”

  • What are the various options for acquiring a health care information system and the advantages and disadvantages of each option?
  • Discuss the key risks to a health care organization that fails to allocate sufficient support and resources to a newly implemented health care information system. Next, propose one (1) strategy to mitigate the risks in question. Provide a rationale to support your response.

Advantages of a senior manager praise the team’s progress

You’re considering whether to apply for a headquarters job at Galaxy Global Express (GGE), which competes with FedEx and UPS in the market for express delivery services. Researching GGE, you found the following quotes from executives, employees, and financial analysts. Indicate whether each quote reflects high motivation, high morale, low motivation, or low morale. Select High motivation High morale Low motivation Low morale  “I feel energized when I go to work, because GGE gives me a great deal of freedom to apply my knowledge and make decisions when problems arise.” Select High motivation High morale Low motivation Low morale  “My coworkers and I worry about GGE’s financial stability. We’re not sure our jobs are safe, and many coworkers call in sick so they can go on job interviews with other firms.” Select High motivation High morale Low motivation Low morale  “Although I like my manager and my peers, task assignments are so repetitive and projects are so boring that I do the minimum amount of work I can get away with.” Select High motivation High morale Low motivation Low morale  “The people in my department are very enthusiastic about their jobs, and turnover is lower than in other departments.” Digging deeper before your interview, you learned more about GGE’s employee policies and programs. Use the drop down menu to match each item in the following list with the corresponding level in Maslow’s hierarchy of needs. Select Self-actualization needs Safety needs Physiological needs Esteem needs Social needs  Employees who successfully complete unusually challenging work assignments are honored at the annual holiday banquet. Select Self-actualization needs Safety needs Physiological needs Esteem needs Social needs  New employees receive generous health and life insurance coverage starting 30 days after they join the company. Select Self-actualization needs Safety needs Physiological needs Esteem needs Social needs  GGE offers numerous educational courses for employees who want to sharpen their skills or add to their knowledge. Select Self-actualization needs Safety needs Physiological needs Esteem needs Social needs  Employees can order free lunch from the company’s cafeteria and take snacks back to their desks. Select Self-actualization needs Safety needs Physiological needs Esteem needs Social needs  GGE sponsors free clubs for employees who want to participate in group hikes, ski races, and other activities. You’ve just left your interview with GGE. Reviewing your notes, you can see that the company is applying Herzberg’s motivation-hygiene theory. Using the drop down menu, categorize each item from your notes as either a motivation factor or a hygiene factor. Select Hygiene factor Motivation factor  GGE strives to pay employees more than the competition. Select Hygiene factor Motivation factor  GGE employees are promoted quickly as they demonstrate the ability to assume additional responsibilities. Select Hygiene factor Motivation factor  GGE uses 360-degree performance evaluation to determine how peers and subordinates get along with each other. Select Hygiene factor Motivation factor  GGE uses “employee of the week” awards to honor outstanding job performance. Select Hygiene factor Motivation factor  GGE sponsors free clubs for employees who want to participate in group hikes, ski races, and other activities. Select Hygiene factor Motivation factor  GGE’s offices are spacious enough to allow for private, quiet work spaces for all. You began work at Galaxy Global Express last month, as an assistant director of employee training. You and your team of 10 employees provide orientation for new employees and hold skill-building training workshops every week for current employees. You’re also responsible for motivating your subordinates to perform well on their own and as part of a team. Using the drop down menu, decide what type of reinforcement you will use in each of the following situations. Select positive reinforcement punishment extinction expectancy  Glen is such an enthusiastic trainer that he often runs over his allotted time during a workshop, usually only by a few minutes. Employees who attend the trainings have tight schedules and must return to work, so a few have been quietly slipping out after the scheduled ending time. Select positive reinforcement punishment extinction expectancy  Ellen recently submitted a detailed outline of a new training program that will be needed when GGE switches to a new cloud computing system later this year. She included many creative ideas that will make it faster and easier for employees to learn to use the new system. Select positive reinforcement punishment extinction expectancy  Barbara has been making nasty personal remarks to coworkers for months. Yesterday a coworker reported that Barbara’s comments were so offensive and inflammatory that he is going to lodge a formal complaint with a government agency. As the director of training with a staff of 26 trainers, you have the opportunity to apply a variety of motivation techniques. Which of the following statements about different motivation techniques are true and which are false? Select True False  FedEx can use job redesign to cultivate the worker-job match and motivate workers by presenting more variety and challenge. Select True False  FedEx can use management by objectives to empower employees so they work hard to achieve individual goals that top management has set. Select True False  FedEx can use behavior modification to empower high-performance employees to achieve specific goals. Select True False  FedEx can institute flextime with a core time when all employees must be at work, to accommodate personal lifestyles. Assume FedEx is implementing management by objectives. Using the drop down menu, select the order of the following activities for an effective MBO program. Select 1 2 3 4 5 6 7  Manager and employee determine the resources needed for the employee to accomplish the agreed-upon goals. Select 1 2 3 4 5 6 7  Top executives develop preliminary goals that are in line with the organization’s strategy and mission. Select 1 2 3 4 5 6 7  Manager meets with each employee to review the goals that have been met and the goals that have not been met, and determine reward(s) for achievement. Select 1 2 3 4 5 6 7  Top executives agree to support, approve, and participate in the MBO project. Select 1 2 3 4 5 6 7  Together, manager and employee agree on individual goals for that employee, based on the department’s and organization’s goals. Select 1 2 3 4 5 6 7  Manager meets with each employee to explain the organization’s and department’s goals and requests input on how the employee can help accomplish those goals. Select 1 2 3 4 5 6 7  Manager and employee meet regularly to review progress toward individual goals. You are a manager at Apple, where you supervise the department that designs visual layout and fixture placement for Apple stores worldwide. Six months ago, you began a pilot program with two self-managed teams. This morning, you jotted down your comments about the pilot program. Use the drop down menu to identify which comments represent advantages and which represent disadvantages of self-managed teams. Select Advantage Disadvantage  Team members are enjoying the stimulation and creativity of varying their work tasks. Select Advantage Disadvantage  At times, team members are unsure which member will take the lead for a particular project. Select Advantage Disadvantage  Special coaching and education was needed to teach members all the tasks for which the team is responsible. Select Advantage Disadvantage  These teams are using their resources more efficiently and completing project earlier than scheduled. Select Advantage Disadvantage  Team members say they have even more positive feelings about the company and their jobs compared to how they felt before the pilots began. You’ve invited members of several Apple departments to be involved in the problem-solving team assigned to create the new display fixture. Although you have only one month to complete this project, the team has to move through five stages of development: Forming, Storming, Norming, Performing, and Adjourning. Use the drop down menu to select the correct stage of group development for each statement. Select Forming Storming Norming Performing Adjourning  The team is working in harmony and focusing to accomplish its goals. Select Forming Storming Norming Performing Adjourning  Members are getting to know each other and some conflict may occur as they develop goals. Select Forming Storming Norming Performing Adjourning  With the project completed on time, the team disbands. Select Forming Storming Norming Performing Adjourning  The team meets for the first time and a group dynamic begins to emerge. Select Forming Storming Norming Performing Adjourning  Members recognize the roles of others and develop a sense of unity as the group stabilizes. The problem-solving team you formed at Apple is struggling to gain cohesiveness. Of the following statements about this aspect of teamwork, which are true and which are false? Select True False  As team members become more familiar with each other, their frequent interaction helps to build cohesiveness. Select True False  Hearing a senior manager praise the team’s progress or accomplishment can strengthen the team’s cohesiveness. Select True False  If the team has to compete with another team for recognition, the conflict can detract from cohesiveness. Select True False  Larger teams are more cohesive because roles are clearer and the work is shared by more people.
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