empathetic communication.

BY DAY 5

Respond to two or more of your colleagues’ posts in one or more of the following ways:

• Compare the good and poor listening behaviors identified in your post to the behaviors your colleague described.
• Suggest one or more strategies that your colleague could have used to improve conversations with the poor listener they identified.
• Highlight at least one additional way in which your colleague’s analysis aligns with this week’s Learning Resources.
• Add at least on resource

BY DAY 7

Respond to two or more of your colleagues’ posts in one or more of the following ways:

• Describe a specific takeaway or insight you gained from your colleague’s account.
• Respectfully pose one or two additional questions to encourage your colleague’s further reflection and insight on empathetic communication.
• Suggest one or two specific tips your colleague could have used to improve the difficult/uncomfortable conversation with the party they described.
• Add at least on resource