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Overview

Consider the best ethical and business response to the given dilemma for the airline, then write a 4–5-page analysis of the problem and a 1–2-page professional correspondence to a stakeholder about your decision.

Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in sequence.

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Business leaders and consultants must be able to analyze a business scenario to determine ethical resolutions for the business challenge and then effectively communicate a decision or response.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Analyze strategic issues to guide overall business decision making.
    • Analyze business considerations presented by an ethical dilemma.
    • Analyze alternative strategies to address an ethical dilemma.
  • Competency 3: Formulate business decisions for immediate actions based on integrated analysis.
    • Analyze the ethical implications of a business decision.
  • Competency 4: Integrate and apply core knowledge, skills, and attitudes to plan for resolution of key business challenges.
    • Analyze the possible consequences of a business decision.
  • Competency 5: Communicate in a manner that is professional and consistent with expectations for members of the business professions.
    • Convey appropriate information in a correspondence to a stakeholder.
    • Communicate in a manner that is professional and consistent with expectations for members of the business profession.

Competency Map

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Context

Hooker (2011) submits that ethical behavior is rational behavior—and that it is good business. A popular approach to studying ethics relates rational behavior with rational self-interest. Hooker suggests that the consideration of others is rational not only because of self-interest but because to do otherwise is illogical and even self-contradictory. The idea is that ethics can make business sense.

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Hooker (2011) asserts that for something to be ethical, it must meet certain criteria. But, for the most part, he says that an ethical choice is one that can be generalized to similar situations in similar businesses and areas. For example, stealing a secret beverage formula is not ethical, because if everyone stole it, it would have no value and companies would lock up their formulas more securely, thereby not allowing them to be stolen. Thus, Hooker demonstrates that good ethics are also good business.

Reference

Hooker, J. (2011). Business ethics as rational choice. Upper Saddle River, NJ: Pearson.

Questions to Consider

To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of the business community.

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  • What are “good ethics”?
  • Are good ethics always the same as good business? Or are they always in opposition?
  • Should your personal values impact your business decisions?

Resources

Required Resources

The following resources are required to complete the assessment.

Capella Resources

Click the links provided to view the following resources:

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Suggested Resources

The following optional resources are provided to support you in completing the assessment or to provide a helpful context. For additional resources, refer to the Research Resources and Supplemental Resources in the left navigation menu of your courseroom.

Library Resources

The following e-books or articles from the Capella University Library are linked directly in this course:

Course Library Guide

A Capella University library guide has been created specifically for your use in this course. You are encouraged to refer to the resources in the MBA-FP6028 – Business Integration Skills Library Guide to help direct your research.

Internet Resources

Access the following resources by clicking the links provided. Please note that URLs change frequently. Permissions for the following links have been either granted or deemed appropriate for educational use at the time of course publication.

·         Assessment Instructions

Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in sequence.

Preparation

Read and carefully consider the scenario in the Assessment 4 Scenario document, linked in the Required Resources, before beginning on the deliverable for this assessment. Consider what criteria are important in assessing the situation, and ask yourself what criteria will help guide you to an appropriate and correct decision.

Deliverable

After reading and considering the Assessment 4 Scenario document, complete the following:

  1. Complete a 4–5-page discussion of the problem detailed in the scenario, including the following:
    • Analyze the business considerations presented by the situation.
    • Compare two radically different approaches to addressing the situation.
    • Choose your preferred course of action and evaluate its risks and upsides. Include a discussion of the ethical considerations and how you reconciled them.
    • Discuss what aspects of your decision you would communicate and with whom they would be shared.
  2. Write a 1–2-page professional correspondence to one of the stakeholders you have identified, sharing relevant aspects of your decision.

Additional Requirements

  • Written communication: Written communication is free of errors that detract from the overall message.
  • APA formatting: Resources and citations are formatted according to current APA style and formatting.
  • Length: 5–7 typed, double-spaced pages (4–5 pages for the analysis and 1–2 pages for the professional correspondence to a stakeholder).
  • Font and font size: Times New Roman, 12-point.

Business and Ethics Scenario Scoring Guide

View Scoring GuideUse the scoring guide to enhance your learning.How to use the scoring guide

·         [u04a1] Business And Ethics Scenario

Consider the best ethical and business response to the given dilemma for the airline, then write a 4–5-page analysis of the problem and a 1–2-page professional correspondence to a stakeholder about your decision.

·         Assessment Submit

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Integrate and apply core knowledge, skills, and attitudes to plan for resolution of key business challenges
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